A United Airlines airplane passes the skyline of lower Manhattan and One World Trade Center as it heads to a runway at Newark Liberty Airport on January 20, 2018 in Newark, New Jersey.
United Airlines has reached a settlement with the family whose French bulldog puppy died after it was placed in an overhead bin in March.
“We are deeply sorry for this tragic accident and have worked with the Robledo family to reach a resolution,” the airline said in a statement. United and Evan Oshan, who said he represented the Robledo family, declined to disclose the terms.
The puppy’s death was one in a series of United’s high-profile public-relations disasters that included the violent dragging of passenger David Dao off a United Express flight in April 2017 after he refused to make room for commuting crew.
United had apologized for Kokito’s death aboard the flight in March. A flight attendant had insisted the dog’s owner place a bag, which contained the puppy, in an overhead bin.
United said the puppy’s owner told the flight attendant the dog was in the bag, but the flight attendant did not hear or understand the passenger.
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